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We are constantly looking for driven, team-oriented individuals who are looking to grow within a positive, caring and fun environment.

Front Office Assistant - San Diego, CA

Front Office Assistant

Locations: San Diego, California

Job Type: Full-Time, Monday – Friday

Salary: $13.00 to $15.00 per hour

We are a fast-paced Physical Therapy & Wellness clinic looking for an upbeat, friendly, dedicated, office professional seeking long-term placement in the Front Office environment.

The Front Office Assistant oversees the Rehab United patient experience, the delivery of our trusted brand of service, and the efficient operations of daily business activities. The Front Office Assistant puts our patient's experience and support to Rehab United team members above all else. The Front Office Assistant is responsible for schedule management, accuracy & efficiency of daily operations, and assisting the Clinic Director.

Key Responsibilities: 
The following is a representation of some of the main areas of focus for our Front Office Assistant. For the full job description, please contract us for more detailed information. Essential Job Responsibilities:

Rehab United Front Office-16.jpg
  • Greets and checks in patients when they arrive to the office.

  • Maintains a high level of customer service with patients and their family members, staff, and providers.

  • Has patient complete required forms, obtains necessary signatures, and accurately enters the patient information for registration.

  • Ensures all insurance, personal and health information is obtained and verified prior to each patient's appointment.

  • Maintains daily scheduling and confirmation of patient appointments.

  • Responds to heavy volume of incoming calls for appointments and other requests.

  • Collects patient co-payments, deductibles, and prior balances.

  • Explains payment policy/billing procedures, and patient financial responsibility.

  • Manage new and follow up appointment authorizations

  • Prepares and files patient forms.

  • Balances daily monies and receipts, and ensures accuracy of fee tickets & batch summaries.

  • Other duties as assigned.

Required Skills:

  • Superb Customer Service & Communication Skills

  • Accurate Attention to Detail & Prioritization

  • Ability to manage time efficiently in a stressful environment while maintaining professionalism and composure.

  • Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals.

  • Must be familiar with MS Office, including Excel, and have the ability to learn computer operating systems.

  • Maintain confidentiality.

Required Experience:

  • Two or more years of medical office experience

  • Experience in a Physical Therapy Clinic or previous Medical Office Management a plus.


  • Office: 1 year (Preferred)

  • medical office: 2 years (Preferred)

  • Microsoft Office: 1 year (Preferred)

Please email resumes to kelly@rehabunited.

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